Returns & Exchanges
We want you to love your beauty tools, but if you are not completely satisfied with your Real Techniques purchase, we offer a hassle-free return process within 30 days of delivery. Please ensure all makeup sponges and brushes are returned in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the unused beauty tools in their original product packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing