Frequently Asked Questions
Everything you need to know about your favorite beauty tools.
Are Real Techniques brushes cruelty-free and vegan?
Yes, all Real Techniques products are 100% cruelty-free and PETA certified. Our brushes are made with UltraPlush™ synthetic bristles, making them completely vegan-friendly.
How often should I clean my makeup sponges and brushes?
To maintain hygiene and ensure the best application, we recommend cleaning your Miracle Complexion Sponge after every use and deep cleaning your makeup brushes once a week using our Brush + Sponge Cleansing Gel.
What is your return policy for beauty tools?
We offer a 30-day return policy for any products purchased directly from our site. Items must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your delivery progress.
When should I replace my Miracle Complexion Sponge?
For optimal performance and to prevent bacteria buildup, we recommend replacing your makeup sponge every 1 to 3 months, depending on frequency of use.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your shipping address.